Learn why Ektron ranked highest in Customer Experience Management in this new report from Forrester Research.
Citing Ektron’s “solid functionality,” the Forrester Wave Vendor Summary notes:
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“Nashua, NH-based Ektron has developed tight integrations for its WCM with other components of the Customer Experience Management ecosystem, such as analytics and CRM.”
- "Indeed, its ability to ingest analytics information from third-party products such as Omniture, Webtrends and Google and display them via heat maps within the content management environment is a model for its peers to follow.”
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"Ektron also displays a strong grasp of the importance of the social channel, through its delivery to third-party social networks and its ability to ingest profiles from those sites and use it for content targeting.”
Learn more about the top vendors in
Web Content Management and
Customer Experience Management in this new report from Forrester Research.