Best Practices Service (BPS) gives you access to Ektron Solution and Infrastructure Engineers, ensuring client success by having a dedicated contact who is an expert on what the goals of your web strategy are and how to align those goals with the product and system configurations. Covering a variety of proficiencies, such as Infrastructure, Workarea administration, and site development, Ektron’s Best Practice Engineers maintain the advisory role throughout the implementation phase to deployment. BPS extends beyond development, providing a smooth transition and security as the project moves from complete status to live site maintenance.
The Infrastructure Team provides guidance with Active Directory Integrations, eSync and Ektron Load Balancing configuration, server setups and evaluation, and performance evaluations. The Solutions Team offers advice on best coding practices and samples, guidance on site and workarea architecture and assistance with troubleshooting issues and workarea functions for business users.