Ektron and Lionbridge: Working Together for Customer Success
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Based in Portland, Maine, Diversified Business Communications
supports and builds business communities by providing information and
market access through face-to-face events, publications and online
resources across four continents. Diversified operates divisions in
Australia, Hong Kong, India, the UK and Canada, and serves a number of
industries including seafood, food service, healthcare, commercial
marine, business management and entertainment technology.
Challenges
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Empower the knowledge experts around the company, the editors and marketers who actually know their products, to upload their own information and make changes themselves and respond to customer needs immediately
- Empower constituents in different parts of the world – specifically in China and in Spanish-speaking countries – to read content in the language of their choice
Results
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Using the Freeway™ Connector for Ektron, Lionbridge seamlessly integrates its Freeway™ translation management portal with the Ektron platform to help customers automate their translations and lower the cost of managing their multilingual content.
- A complete integration between Ektron and Lionbridge, allows authors to work within the content management system
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